The Lost Art of Following Up: Common Decency Costs Nothing
Communication has never been easier, yet meaningful communication has never been more neglected. One of the most frustrating experiences in business—and even in personal relationships—is waiting. Waiting for an answer. Waiting for a decision. Waiting for a simple acknowledgment that your message was received. The truth is, people are busy. I understand that. But being busy is not an excuse for being inconsiderate. If someone has taken the time to call you, email you, message you, prepare a proposal, schedule a meeting, or present you with an opportunity, the least you can do is respond. Even if your answer is “No.” A response doesn’t have to be lengthy. “Thank you, I’ve received it.” “I’m still reviewing it.” “I need another week.” “Unfortunately, this isn’t for me.” Those few words demonstrate professionalism, maturity, and respect. Your Silence Is Also an Answer Many people don’t realize that failing to respond is, in itself, a response. It communicates that the other p...